Latest update as of 4/12 below titled ‘UPDATE 4′
Update as of 4/12. I got reimbursement for $47.40.
Test Day 1
Alrighty so got my hands on Rocket Refunds from Elaine over at http://www.thechocolatelabapps.com/ where she blogs about her Amazon growth. She has a course called Rocket Refunds and another called Rocket VAS. One details how to find missing money you may have not even noticed was gone (get paid for refunds, destroyed goods, etc) and the other is how to use VAs or virtual assistance to expedite your business growth and manage your biz.
Now to put what she teaches to the test, day 1.
Here’s what I did and day 2 I’ll share results if not on the bottom of this page at time of reading:
I had 5 items that may have qualify for reimbursement since April 2015 (smaller test). I followed Elaine’s step to reaching out to support. Fingers crossed I get me some moolah! Oh and so far the video instructions are simple easy to follow, with my attention span, that’s a huge plus! NOTE: Contacted support in 2 o’ clock hour on March 23rd.
Test Day 2
It’s the 3 o’ clock hour and I’ve heard back nothing 🙁 I put in a new ticket with a new concern of mine regarding a possible refund adjustment. Fingers crossed one of my tickets gets answered and results in a refund.
At 5:46 I got an email from Amazon, yay regarding first inquiry. Basically they told me what they wouldn’t refund, but asked me to allow the time to research the rest of my concerns. This was one of the smaller test that would result in me getting reimbursed for 5 items. So far, 1 declined and 1 I must wait a certain time frame before disputing (which Elaine said…I just neglected to listen).
Test Day 3
Got me a follow up email, seems the case was escalated or transferred and now I’m asked for a bit more specific details regarding 27 items I’d like money back for, but no worries, I have a report with all the details the need. I replied at 5:46PM EST (Note I was out and they responded earlier in the day at 12:42PM)
UPDATE 1…5 units will be reimbursed in the form of cash to my account, yay! Got the email Sunday 3/27 at 4:41PM
UPDATE 2…2nd message was a money maker y’all check out the response (it’s a bit blurry, sorry but $179 is mine!!):
UPDATE 3…Haven’t sent anymore messages to Amazon though there are a good 5-6 methods to attack. Now Amazon has replied saying that they have already reimbursed me for some things (I’ll just take their word). Today and maybe the other day I got me some more money. Today $48.47!
UPDATE 4…Got the confirmation email that I’ll be getting back $47.40, woot woot! Being told the massive amount of goods I thought I may be reimbursed was already returned back to my inventory 🙁 Well there goes my huge payday, but for now I’ll take my $47.40.